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Finsweet support for products

Product
Model
Paid support
Free support
Bug
Model
Paid
Paid support

Wized technical support through Zendesk for all paid project plans.

Free support

Community-driven support in Wized Community Forum.

Bug

Report form.

Model
Free
Paid support

Finsweet technical support offered in Slack. F'in Pro paid membership required.

Free support

Community-driven support in Slack.

Bug

Report with support.

Model
Free
Paid support

No formal support. Start a conversation in Slack.

Free support

No formal support. Start a conversation in Slack.

Bug

Not available.

Model
Free
Paid support

No formal support. Start a conversation in Slack.

Free support

No formal support. Start a conversation in Slack.

Bug

Report form.

Model
Free
Paid support

Not available. Product in beta.

Free support

Not available. Product in beta.

Bug

Not available.

Model
Free
Paid support

Finsweet technical support offered in Slack. F'in Pro paid membership required.

Free support

Community-driven support in Slack.

Bug

Report through support.

Model
Free
Paid support

Finsweet technical support offered in Slack. F'in Pro paid membership required.

Free support

Community-driven support in Slack.

Bug

Report through support.

Model
Free
Paid support

Not available for legal reasons.

Free support

Not available for legal reasons.

Bug

Not available.

Model
Paid
Paid support
Email
Free support
Email

Finsweet Community Slack

#comm- channels

Free community channels for everyone.

You can start a conversation or request support in any #comm- channel. This is 100% community driven, so there is no guarantee of response.

  • Random Webflow-related posts.
    #com-general
  • Community Attributes support.
    #com-attributes
  • All things Client-First.
    #com-clientfirst
  • Share work using Finsweet tools.
    #comm-share
  • Share your thanks for free Finsweet tools.
    #com-thanks

pro- channels

Channels for active F'in Pro account holders.

The Finsweet team responds in Pros channels. We make special announcements and offer human technical support.

  • All things Webflow. Pro only.
    pro-general
  • Human support for Pro users.
    pro-support
  • All things Wized.
    pro-wized
  • Pros in GMT+ timezone.
    pro-gmt-plus
  • Micro community in the community.
    pro-flow-parents

Direct messages

Send direct messages to people you know or want to know.

Our community is active and friendly. Did someone help you? Do you recognize someone from a past event? Reach out, introduce yourself, and say hello.

Meet our team!
  • Victoria
  • Luis
  • Joseph

Pro support guidelines

01

Support for Finsweet products only.

We will not help you with non-Finsweet created tools, resources, or scripts.

02

Human support for Attributes is only for F'in Pro users.

Sign up for Pro to get access to human support. Free users can try community led support. Finsweet support reps only work with Pro users.

03

Support is not guaranteed.

We do our best to help you. It is our goal to help you. However, we can never guarantee that your project will function how you desire.

04

We can not help every use case.

We will not be able to help with every use case, even if it's related to a Finsweet product. We have a small hardworking team and do our best to service you. Our solutions work well for many use cases, but not all use cases.

#community-thanks

was able to automate a process using the no-bull airtable plugin to pull actual google reviews in live through airtable. Finsweet, just need to say thanks… you are all truly the best.Google review made > zapier > airtable > no bull integration > updates cms > populates reviews based on a reference field by location (and per location page!)

Thanks Finsweet

thanks you very much for all you give to the community, im so fan and very grateful for your work.thank you very much

Really respect the hard work, thank you!

Hi everyone! I just wanted to say a big thanks to all the Finsweet team. For all the amazing products, content, and all you do for the Webflow community. I'm based in Thailand so don't get to attend the live streams, but watch the replays and always hit that like button :wave::pray:

Greetings from Chicago. First time here, just joined the community. Thankful:wave: :pray:

Absolutely incredible service level. Problem solved in a matter of 2 hours which would have taken me forever. Hats off to that kind of professional attitude!

Proper thanks to JS!

I just used the 301 bulk import, it’s just soooo neat with the popup and all, it’s like I was made in Webflow directly, thanks a lot! :blue_heart:

about to ask a question, but wanted to start with a thank you. When i got the CMS slider working I legitimately teared up.

Many thanks to the Finsweet Team but more specifically to Sweet JS for sorting out my filters. You guys are awesome!

Hello, Finsweet! Thank you very much for alll amazing things you created. You videos and projects help me a lot with my project ))

huge thanks for new Dynamic slider, implemented it for a real commerical project as stucked with 20 collections limit per page and it just did the job! Huge huge thanks you guys Sweet JS and Finsweet

Hey guys! I want to say thank you so much! You really make people's lives easier and you're doing a great thing! I wish you great success and rapid development!:tada: Thank you for being there

Finsweet extension, say what?! I finally got to see what this was all about and I’m in awe :star-struck:You guys are fucking legends! Holy shit!

Hello Finsweet team & fans. I wanted to extend my thanks for these amazing resources! I've now built a few websites with them and the power and accesibilty is mind blowing.

Just started using attributes and it is amazing! Really helping me step up my game with Webflow.

Huge s/o to this team for providing such an invaluable service. Y'all are helping me out a lot

Hi all Thanks for all the documents and codes! It looks awesome.

to Finsweet and Sweet JS, I am extremely grateful for this wonderful product you guys have built. I was using several services, where I had to pay multiple subscriptions, your product is better and it is free. So you are saving me money and time. In this hard time, it is nice to see companies sharing resources with each other. Siete fantastici, grazie mille.

Hey guys, Just got here!Thanks so much for all the content and amazing tools you have created over the last few years!I’m totally addicted to Joe’s tutorials :grin:

I kinda said it in general but wanted to make sure to here. You guys rock! There have been so many little things, from answers to questions on YouTube, to just methods you use in your code, that have been the catalyst for something different on my end. Sometimes, just being able to look at what you've done and think "Finsweet did it, so don't tell me you can't" that helps get over the hurdles. Even my client is stoked that we're building them out with F'in sweet CMS. They love the positivity and trustworthiness that you exude. I love knowing that when they have ideas and additions long after I deliver the goods, they'll have great docs and videos to look to from you too. Thank you so much for inspiring myself and my team!

Hey guys, thanks for the amazing work you've been doing and the support for the whole community.

Hey all! My recent client project, a product site build on Webflow uses CMS Filters went live on Product Hunt, Thanks so much for the support and debugging. A very big round of applause Finsweet Sweet JS

Join Finsweet Community Slack